Mick Hall

I am currently employed by Midlands Flooring as a Contract Manager. My role involves focusing on

client’s requirements for their specific commercial flooring projects. I possess excellent

communication skills, I am responsible for liaising with customers directly both via email, telephone

and face to face. I have experience supervising staff, gained from my current employer and

previous employment/

I am able to lead and motivate staff from a range of backgrounds, gained in previous management

roles

 I am able to prioritise and delegate appropriately and am a conscientious and reliable

member of any team.

 I am able to monitor and appraise individual performance and recognise the importance of

this in motivating staff.

 I have good written and verbal communication skills and excellent interpersonal skills,

gained from several years’ experience in customer facing roles working and managing

teams.

 I possess an excellent understanding of computer systems and I am able to explain

technical issues to non-technical staff and assist them with their IT needs.

 I am a reliable conscientious member of staff and am willing to work extra/flexible hours if

required. I am punctual, reliable and self-motivated I am very organised and am able to

process information in a logical order and to prioritise work I am able to work under

direction and independently this has been a requirement in all of my previous role.

 I have very good knowledge in using Calidus (flooring estimation tool)

 I also posses good knowledge in using HS Direct Limited platform for creating RAMS (Risk

Assessment Method statements)

 Generate O&M manuals for clients