Sikdar Mazharul Islam
Air Ticket Reservation, Trainer, and Administration in Dhaka, Bangladesh
Sikdar Mazharul Islam
Air Ticket Reservation, Trainer, and Administration in Dhaka, Bangladesh
Hi, I’m Sikdar Mazharul Islam. A dynamic professional with more than 5 years of experience in different company. Currently working As a Communications and Reservations Officer, I recognize the value of effective communication. Whether it's booking a flight, altering an itinerary, or responding to customer inquiries, I strive to provide prompt and accurate information on travel requirements such as visa and passport regulations to ensure a positive travel experience for all customers. I am skilled in using GDS systems and have a deep understanding of airline policies and procedures.
I pride myself on my ability to effectively communicate with customers, addressing their needs and concerns in a timely and professional manner. My goal is to provide a seamless and stress-free travel experience for every customer I serve. Additionally, I believe that effective communication is the key to building strong relationships with clients.
I am also dedicated to staying up-to-date on industry trends and changes and constantly seeking out new knowledge and skills that will enable me to better serve my customers and excel in my role. As a Communication & Air Ticketing Reservations Officer, I am passionate about what I do and committed to providing the best possible service to every customer I work with.
I'm proud to showcase my skills in
GDS System | Sabre | Amadeus | Interpersonal Communications | Customer Support | Asana | Dropbox | Photography | GeoEdge | Google Spreadsheet | Google docs| Administrative Support | Web Research | Lead Generation