Miriam Sevilla

Hello, my name is Miriam Sevilla. Currently, I am enrolled as a student at Santa Rosa Junior College, where I am pursuing a major in Business Administration. Alongside my academic endeavors, I am actively nurturing an interest in transitioning into the role of a Business Analyst in the future. My educational pursuits and career aspirations converge as I seek to acquire knowledge and skills that will prepare me for success in the dynamic field of business analysis.

Skills & Qualifications:

• A dedicated and detail-oriented professional.
• A year of experience as a Business Administration Assistant at Santa Rosa Junior College.
• Complemented by two years of customer service expertise gained from roles at retail stores like Target and JCPenney.
• Possess a keen eye for detail.
• A steadfast commitment to diversity.
• Unwavering dependability, and a consistently positive attitude.
• I bring a comprehensive skill set to any administrative or customer-facing role.

Experience:

Home Depot | Sales Floor Associate

• As a Pro Sales Associate, my responsibilities included managing phone sales, generating quotes, and coordinating deliveries for various companies on a daily basis. I efficiently handled customer inquiries and provided support via phone, ensuring a seamless customer experience.

Santa Rosa Junior College | Administrative Assistant

• In this role, I assisted students with their applications, scheduled meetings with counselors, and organized workshops. Utilizing a range of tools and software, I maintained accurate records of new and returning students, while also creating new files for incoming students to ensure smooth administrative processes.

JCPenney | Sales Floor Associate

• As a Sales Floor Associate, I greeted customers, addressed inquiries, maintained product displays, and ensured the cleanliness and organization of the store area. Through this role, I honed my social skills and provided exceptional customer service, enhancing the overall shopping experience for patrons.