Mitch Robins

I am a senior level IT professional with a wealth of experience within multiple facets of the IT realm, customer/technical service leadership and operations/infrastructure. Currently working in a 24/7/365 International environment, revolutionizing the "Open Cloud" powered by Openstack.

Proven leadership qualities working across numerous departments and initiatives, including supervising/managing teams, leading cross-functional project initiatives, adapting to different working environments/situations with ease, and always bringing an exceptional work ethic with me. Excellent customer service and relationship building skills with stakeholders of any background, technical or otherwise, are something that I take pride in.

I also have a strong background in Microsoft server/application management, and best practices coaching.

Specialties: Technical team leadership, troubleshooting, creative thinking, process improvement/implementation, ITIL Service management best practices, Windows Server NT - 2008 R2, SQL 2000 - 2008 R2, IIS 5.0 - 7.0.