Manu Kastia

Manu Kastia is Founder of Digital Dialog, an AI-focused consultancy helping travel, tourism and hospitality leaders make confident, practical decisions about AI.

With over 15 years of agency and digital strategy experience, Manu has worked with organisations including Switzerland Tourism, British Airways, Eurostar, Tourism Ireland, Marketing Manchester and Experience Oxfordshire. His background spans destination marketing, digital advertising, media strategy and campaign leadership across social media, search, PPC and programmatic channels.

Today, Manu’s work focuses on strategic AI advisory, AI training and practical guidance for tourism boards, LVEPs, hospitality groups, travel businesses and membership organisations. He helps leaders and teams cut through the hype around AI, understand where it can create genuine value, and apply it in ways that fit their organisation, sector and stakeholders.

Manu is also a regular speaker on AI in travel, tourism and hospitality, with appearances at events including the British Tourism & Travel Show, Mediterranean Tourism Forum and Coach Tourism Association conferences. His approach combines a strong understanding of generative AI with hands-on experience of how the travel and tourism sector actually operates, including seasonality, stakeholder complexity, member engagement and destination marketing.

Specialities: AI strategy and advisory, AI consulting for travel and tourism, AI training for tourism and hospitality, generative AI training, AI workshops, tourism AI, hospitality AI, travel AI, destination marketing, travel marketing, digital strategy, digital advertising and campaign management.