Passionate about transforming brands and the use of insight to deliver innovation in digital marketing and social media - hopefully wowing customers and building loyalty. Worked in creative organizations in New York City, including The Pace Gallery, Ed Schlossberg’s groundbreaking design firm, and Organic, one of the first web agencies. While living in London for many years, delivered authentic and personal customer service for British Telecom through the award-winning @btcare on Twitter and You Tube. On a 3-year adventure in Dallas, helped transform the Dallas Museum of Art (DMA) around its new free general admission policy and the nation’s first free museum membership program (DMA Friends). Marking a 15 year return to New York City, I'm currently looking for my next challenge in the art or cultural sector. Also passionate about fashion, visual arts, design, sports, social media, travel, and basically anything 'new'.