Mpendulo Mhlaba
Information Technology Support Engineer
IT security, Customer care,
- Technical and sales day to day attention to client
- Resellers support - 3rd level support, QA
- Documentation team, FAQ video tutorial management
- Agile, presentation skills
Key Account management
- New customers acquisition, long-term customer relationship maintenance
- Planning and business trips logistics
- Daily contact with other company departments, reporting and forecasting
- B2B, B2C
Order management, planning logistics,
ERP, SAP