MSG91

MSG91 is a cloud communication platform that helps businesses connect with customers through SMS, WhatsApp, Email, Voice, OTP, and other communication APIs. It enables companies to automate customer engagement, authentication, notifications, and support conversations with scalable and developer-friendly solutions.

MSG91 offers a wide range of solutions including transactional SMS, WhatsApp Business API, email APIs, voice communication, customer engagement tools, chatbots, shared inbox solutions, and authentication services like OTP verification. Its products are designed for startups, enterprises, eCommerce businesses, fintech companies, healthcare organizations, and customer support teams looking to streamline communication workflows and improve customer experience.

The platform is known for its scalable infrastructure, intelligent routing system, high delivery rates, multilingual support, automation capabilities, and easy integration with websites, CRMs, mobile apps, and enterprise systems through APIs. MSG91 also provides analytics, campaign monitoring, audience segmentation, and omnichannel communication management to help businesses manage customer interactions efficiently across multiple channels.

Today, MSG91 serves thousands of businesses globally by helping them build reliable, secure, and automated communication systems for customer notifications, marketing, authentication, customer support, and engagement.