Senior customer success and enterprise account leader with 18+ years of experience owning retention, expansion, and revenue growth across enterprise and services-led environments.

I’ve spent my career at the intersection of clients, growth, and execution.

Over the last 18+ years, I’ve worked across Sales, Account Management, Customer Success, and Operations—from banking and insurance to IT services, SaaS, and corporate learning. What ties it all together is simple: owning outcomes, not just roles.

I’ve led enterprise and retail teams, managed strategic accounts, scaled revenue programs, and partnered closely with CXOs, founders, and boards to turn business goals into measurable results. Whether it’s expanding existing accounts, stabilizing at-risk clients, building GTM motions, or fixing broken processes—I step in, take ownership, and deliver.

A big part of my edge comes from being an operator at heart. I’ve built and run teams, handled P&L responsibility, negotiated partnerships, managed escalations, and driven cross-functional alignment between Sales, Delivery, Marketing, and Leadership. I understand how decisions made at the top actually land on the ground—with customers.

Alongside corporate roles, I’ve pursued an entrepreneurial journey—building ideas, launching initiatives, learning fast (sometimes the hard way), and developing a deep appreciation for execution, capital efficiency, and customer obsession. That experience has shaped how I think, sell, and serve.

Today, I’m focused on senior client-facing roles where I can:

Grow and protect strategic accounts

Drive expansion, retention, and long-term value

Act as a trusted partner to customers and internal stakeholders

Use AI and modern tools to improve productivity and decision-making

If you’re looking for someone who combines commercial sharpness, client empathy, and execution discipline—we should talk.