Murat Selçuk

A highly analytical & results oriented top-performing Executive with 12 years of exceptional success record in pan-European technology companies. My experience encompasses business development, sales pursuits through to project implementation, day-to-day operational management & consulting activities. Extremely versatile with a broad skill base, I have been successful throughout a varied career. A dynamic sales, customer care, & BPO expert with strengths in vision creation, innovative strategic planning, organizational leadership, and forging high-performing teams. Strong background in business development, commercial due diligence, IT sales and partner relationship management proven at EDS, IBM and SAP. Track record of driving positive outcomes for organizations leveraging entrepreneurial thinking, knowledge, experience, relationship building & a relentless positive attitude with a passion for winning. Developed strong customer and partner relationships through effective communication & professional integrity. Industrial engineering graduate with NVQ Diploma in Management. Very adaptable and widely skilled, with the ability to create, evangelize, and execute a successful plan, winning internal buy-in and effective partner and customer engagement. Excellent communication skills at all levels underpinned by a proactive and diplomatic approach. Skills: - Client relationship - Consultative Selling - Selling Business Services/Solutions - Define and Support Professional Services - Manage responses to RFI & RFP - New Business Development and support - Commercial Due Diligence - Client & Account Management - People performance assessment & recruitment - Innovative & efficient solutions Specialties BPO/CRM/Customer Engagement Business transition/transformation Contact centre expertise Management of Change Contact Centre Set up and management Operational management and consultancy Project implementation Work Force Management Co-located and multi sites projects (virtual teams) Financials, Budget Management P&L;, Risks and Delivery Quality Project Ecosystem COPC registered coordinator Results Coaching Systems - Workplace Coach