Naomi Blake
Project Manager and Consultant in Silver Spring, MD
Ms. Blake has 9+ years developing comprehensive knowledge articles and FAQ content in a variety of knowledge base systems and ensuring accuracy and relevance based on appropriate input from SMEs. She coordinated and led discussions and analysis of standards, developed recommendations leveraging SMEs, and research into industry trends. She provided supervisory oversight for teams of up to 60 and served as a liaison between SMEs, management & executives.