Naveen Pallayil
Director in India
Naveen Pallayil
Director in India
Global Operations Leader with 20+ years of experience building and scaling 5 Global Capability Centers (GCCs) in India for Fortune 500 clients across finance, healthcare, and technology. Proven expertise in multimillion dollar budget management, 3,000+ workforce scaling, AI/cloud integration, and cybersecurity frameworks. Recognized non-profit founder with measurable impact on 300,000+ students delivered through social ventures.
Core Competencies:
Strategic Operations Leadership: 20+ years leading multi-location operations, scaling from startup to 3,000+ workforce capacity across India.
P&L & Financial Management: Directed multimillion dollar budgets, optimized cost structures,
and ensured compliance with SEZ/STPI, RBI, and global accounting standards.
Business Transformation & Scaling: Drove rapid expansion through GCC setups, AI/cloud adoption, automation, and process innovation.
Global Delivery Excellence: Managed delivery for Fortune 500 clients in finance, healthcare, and technology; built resilient, high-performance service models.
Risk & Compliance Governance: Established enterprise-wide risk management, cybersecurity frameworks, ISO certifications, and regulatory adherence.
Change & Growth Management: Drove large-scale organizational change and workforce transformation by establishing the mission, core values, leadership principles, and strategic flywheels.
Stakeholder & Board Engagement: Partnered with C-Suite, boards, regulators, and global stakeholders to align business strategy with growth objectives.
Sustainability Social Impact Leadership: Championed large-scale education and healthcare initiatives impacting 300,000+ students.
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