Navjeet Paul

As an Information Technology Asset Management (ITAM) Subject Matter Expert (SME) and an ITSM Expert I am largely focused on continuously improving ITSM-related processes to increase service levels and manage risk to deliver value to the business, effectively managing costs to do more for less and avoid unnecessary expenditures and controlling the changes and IT resource expansion associated with evolving business initiatives and technology. In my role as an Subject Matter Expert I am engaged in implementing a comprehensive IT Asset Management program that is fundamental to managing the infrastructure that supports the delivery of IT Services to the business. The ITAM program is an important building block for our organization because it enables automated tracking, control and financial management of the assets (devices and applications) that comprise the IS infrastructure. My experience also includes Project Management. I deliver value to the organization by executing and improving the business strategy. My demonstrated ability to develop high performance IT operational work teams that link IT strategies with the objectives of the business, therefore adding agility and efficiencies to business processes, makes me stand out from my peers. I specialize in IT Service Management, Change Management and Project Management.