Hannah Pham

• EDUCATION
3rd year at Rotman School of Management, University of Toronto, Canada Ma’ 13
Account Executive Intern May 2013 - July 2013
Edge Asia – HCMC, Vietnam
• Projects: Sapporo. “Summer Festival 2013” (May 6th – June 2nd)
Mead Johnson. Customer Care; “Facebook Weekly Quiz” (June 6th-August 30th)
• Gain communication and analytical skills and broad digital marketing knowledge by coordinating with
teams to ensure all plans follow up deadline and client’s requirements of digital marketing projects
• Conduct internal reports and formalize them to report to clients: database, competitive review, and
follow up forms
• Strengthen project management skills by administrating entire contests: supervise all processes, pick
and contact winners, and follow up prize quantity
• Manage customer relationships by providing customer services via social media, hotline, mail and email,
or in person
• Handle logistics tasks: control storage of materials, receive and deliver goods, and set up events

Volunteer/Extracurricular Experiences
Peer Mentor
University of Toronto – Toronto, Canada Sept 2013 - present
• Develop leadership skills by assisting a group of 3 freshmen and offer peer-to-peer/personal advice,
which improved their academic performance and address their cultural challenges

Media Coordinator
Vietnamese Association in Toronto – Toronto, Canada Jan 2014 - Jan 2014
• Support logistic and marketing activities, such as creating PowerPoint media projection for "Tet
Festival 2014" - the biggest annual lunar New Year event among Vietnamese community in Toronto
• Enhance social media skill by creating daily contents (in English), schedule posts, answer FAQs from
fans and build audiences for fan page

Organizational Committee July 2012 - Sept 2012
Viet Youth Entrepreneur – HCMC, Vietnam
• Logistic officer: Support managerial and accounting task related to annual VYE Bootcamp Light
Up (Info-sessions, on-going events)
• Chairman: Manage and lead contesters in game activities on “Gathering Day”

Event Planner Mar 2011 - Mar 2011
Vietnamese Association in Toronto – Toronto, ON