Nick Patel

USMC Veteran. 12 Years of Project/Program Management Experience. 7 Years CIO Experience.
Experience in the Healthcare, Culinary, Insurance, Retail, Finance, Project Management, Program Management, and Information Technology industries as a Leader in both the private and government sectors. Capable of custom reporting, APIs, IT, IT Security, IT Project Management, CIO, Solutions Management, Calabrio Administration, Contact Center Management, and Executive Management.
Understanding of management systems and languages such as SharePoint, Visio, Word, Excel, Project, PowerPoint, Outlook, OneNote, Power Bi, DAX, Office 365 Administration, M Script, SQL, DDI, Power Platform (Power Bi, Power Automate, Power Apps, Low Code Solutions) and Publisher. In the Healthcare/Insurance field, experience ranges to Insurance Claims, Adjustments, Care Coordination, Medical Terminology, Medicare (Part A, B, D, and R), Medicaid, Electronic Claims processing, EHR Systems, HIPAA Rules and regulations, Medical Policies, CMS Checklists, and Manual Claims Processing.
Substantial experience in project management of large to small-scale projects with budgets from thousands to multi-millions of dollars. Provided leadership (Over 40+ employees at one time) and supervision to teams dispersed locally and throughout the nation for major projects using the PMBOK (initiating, planning, executing, monitoring & controlling, and closing), Agile, Scrum, and Waterfall methodologies. This also includes the ITIL Implementation and Methodology for Data and Fusion Centers, which require long-term maintenance and monitoring systems.
Exposure to many types of IT (hardware and software) solutions such as servers, routers, switches, firewalls, IBM Mainframe, Unix, Linux, Oracle systems, SQL, Technical Drawings, ISO, Workfront Administration, Calabrio Administration, ConnectWise, Azure, Data Lake, DAX, M Script, ISO System Mirroring, Problem/Change management, network monitoring systems, NAS, and Cisco IP Telephony Systems; this includes some proprietary systems.
I am a significant collaborator and know there is always more to learn. I lean on my team for the latest information to leverage that information to generate the best solution for clients and their needs.