I am the Head of Technology Evolution for Virgin Media. My goal is to achieve business excellence and efficiency through the optimisation of technology. That could be the development of our people and managing their performance so they achieve great things. It could be improving our operations so that they are as efficient as possible and so creating a fabulous and rewarding place to work. Or it could be understanding how we ensure that we invest in the right things at the right time. Performance Management is the critical factor in establishing an organisation and a culture that can deliver aspirational objectives. Doing the same tomorrow is not enough. Be brave, be strong and be fair...

This - together with having the best team in the UK - won my department Best IT Team for 2015.