Can you make customers, partners and Team members feeling special and treated as your Guests, friends and family?

In 9+ yrs of experience in Customer centric leisure and entertainment companies such as the Walt Disney Company, Universal Studios and GetYourGuide I can say: yes you can do it!

Things get easier when you are around a great Team of dreamers, innovators and A players.

You can find me at a top attraction in Rome, in a business meeting with our suppliers or at a digital conference playing with a robot.

I manage GetYourGuide world top destination with more than 1000 activities and things to do , leading a Team of 8 and facilitating our unique in-destination experience.

Tomorrow, 9:00 am goal: WOW our customers!