Passionate about Customer Advocacy, my motto, and the title of my book, is "When You Care, People Notice".

As Steven Covey wrote about my book: “Great customer service is hard to come by in today’s world of ‘faster, not better.’ In her book, Nicolette Wuring proves great customer service is the key to creating growth through consumer-led promotion, loyalty, and peer-to-peer recommendations. Customer advocacy is high trust in action, increasing speed, and lowering costs. Set yourself apart--care!” Stephen M.R. Covey

In my more than two decades in customer strategy and innovation consulting, I've always had a love of creating game-changing, relevant, personal, and meaningful customer experiences enabled through technology that delight and engage people.

Providing strategic leadership, business modeling, road mapping, and driving multi-channel revenue growth, conducting operational assessments and implementing continuous operational improvements, and achieving net income and financial wellness objectives.

International Operations | Transformational Leadership | Employee & Customer Advocacy

Organizational Change & Transformation | P&L Accountability | Strategic planning | Growth Driver

You can click the button above to read my book. If you’d like to get in touch, feel free to say hello through any of the social links below.