Nikki Hawley
Executive Director in Casper, Wyoming
PROFESSIONAL EXPERIENCE
Townsquare Media, Casper WY. 12/11 – Current, Key Account Manager
Developed an understanding of needs to current clients carries them out to ensure that they receive first-class customer care and service.
Managed conflict, while developing effective negotiation and sales strategies.
Training for all account executives in Casper, Cheyenne and Laramie.
Aggressively sell across all of Townsquare Media‘s digital platforms and products.
Works with existing customer base and identifies opportunities for digital growth.
Maintains and grows customer relationships thru aggressive acquisition and business development.
The Casper Star Tribune, Casper, WY. 06/10 – 11/11, Advertising Account Executive
Provided overall project management (concept, development, training new employees, communication documentation, etc.) for current and potential clients.
Liaison for the Casper Star Tribune, working with the Chamber of Commerce to enhance Public Relations with the community of Casper and surrounding areas.
The Art Institute of Michigan, Novi, MI. 07/07 – 05/10, Assistant Director of Admissions
Developed marketing strategies and product requirements for Admissions in Local and Regional Markets.
Assisted Financial Aide Officers by performing Financial and Auditing documentation for all student admissions accounts.
Sunrise Senior Living, Highland Park, IL.11/06 – 06/07, Director of Community Relations
Identified needs and goals of potential customers, in order to provide strategic solutions to all housing inquiries.
Provided external Marketing data, through community research and development, with in Highland Park and surround areas to increase resident capacity.
Oakland Home Care, LLC. Farmington Hills, MI. 03/06 – 07/06, Marketing Director
Developed and implemented NEW “Patient Referral” Marketing program. *Program increased 155% with NEW plan execution*
Negotiated and managed contracts for development.
Point of Contact for all Marketing conference calls, kick-off meetings for product design and definition, and executive messaging.
Created all In-service/training programs for subcontracted employees.
Waltonwood at Twelve Oaks/Sterling Heights, Novi & Sterling Heights, MI. 08/05 – 01/06 Community Relations and Marketing
Worked alongside senior management to implement new s