Nikki Hope Dunagan

Writer and Content Strategist in Atlanta, Georgia

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I am both a writer and a designer. I use storytelling to cultivate relationships between consumers and brands. As a lover of words, I create concise messages for clients in both product and marketing copy. I facilitate design-thinking workshops, helping clients to empathize with their users. I create conversation flows for chatbots & digital assistants, and am considered a thought-leader for the practice of Conversation Design.

I have experience working in various industries including finance, automotive, hospitality, sports/entertainment, weather, restaurant, real estate and retail.

  • Education
    • Kennesaw State University