NIPUNA BPO offers an end-to-end Mortgage process outsourcing solution that helps lenders address challenges.

Our Mortgage services team is highly trained and has in-depth knowledge of every aspect of the process.

The transition process includes:

• Becoming familiar with customer’s procedure manuals

• Organizing video conferences where the customer can show us some examples

• Working on a few files and come up with further queries

• Having another meeting to clarify those queries

• Going live with the work

• Continuous learning via feedback and suggestions from the customer