Nitin Ahlawat
IT Service Desk Specialist in New Delhi 110018
Results-driven IT Service Desk Specialist with over 10 years of experience delivering comprehensive remote and on-site technical support for global enterprise environments. Proven expertise in the full lifecycle of Incident and Request Management, ITIL operations, and troubleshooting hardware, OS, and Microsoft applications. Adept at managing asset procurement, access management, and ticketing systems to ensure efficient service delivery, minimal downtime, and high end-user satisfaction.