Novus Connect

Traditional corporations and particularly large-scale service are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new…If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite Low.

Novus iCallMate is a voice platform which can easily configured to provide various telephony services such as OBD, IBD, IVR, issed Caller, Virtual Connect, Fax, SMS and Audio Conference Bridge. The all-inclusive solutions offered by iCallMate are ideal for different business processes such as telemarketing, sales, and marketing research in VAS as well as Contact Center Segment. It allows Real-time monitoring and historical reporting of Campaigns and Lead-sets for data analysis and performance statistics.

The architecture and core platform of iCallMate has been designed using latest communication technologies. It is extremely flxible and customizable as per the market requirements.The architecture allows various modules of iCallMate to interact with each other on a well-defined interface. This provides easy integration with existing applications and infrastructure, high up-time and faster development of customized applications.

Novus Connect is born from the passion and spirit of innovations. We know, you must be thinking we’re probably any other CTI company on an overcrowded market.