Nathanael Espino
Manager - Reporting and Analytics in Quezon City, Philippines
I'm an all-around BPO support services veteran of 2 decades. I've done customer experience analysis, process improvement and design and operations management report prototyping.
I'm familiar with COPC, hold a Lean Six Sigma Yellow Belt, and speak fluent Visual Basic for Excel, Power Query, and have worked with both Microsoft Office and Google Workspace.