Megan McConnell Kennedy
I am a Nurse seeking change through innovation. Therefore It was no surprise to me that the observations made by one of the greatest innovators of our time were spot on. As Jobs pointedly recognized a system with inherent operational dysfunction. A system lacking in quality communication and integration, both key components in the provision of whole health care. From the biography of Steve Jobs *Excerpt from a chapter when Jobs was hospitalized. "The following Saturday afternoon, Jobs allowed his wife to convene a meeting of the doctors. He realized that he was facing the type of problem that he never permitted at Apple. His treatment was fragmented rather than integrated. Each of the myriad maladies was being treated by different specialists – oncologists, pain specialists, nutritionists, hepatologists, and hematologists – but they were not being coordinated in a cohesive approach… “One of the big issues in the health care industry is the lack of caseworkers or advocates that are the quarterback of each team,”” [Laurene] Powell [Jobs’ wife] said."