Nyko Roman

Nyko Roman 7768 N 33rd Dr, Phoenix, Arizona 85051 C: 5202736108| E: [email protected]

Personal Profile: Hardworking, paent Air Condioning Technician Program Completer who is able to communicate well and has great customer service skills. Seeking the posion of entry-level Technician.

Knowledge, Skills, and Abilities: - Ability to provide informaon to supervisors, co-workers, and subordinates by telephone, in wrien form, e-mail, or in person. - Ability to idenfy complex problems and review related informaon to develop and evaluate opons and implement soluons. - Skilled listener who gives full aenon to what other people are saying, takes me to understand the points being made, and asks quesons as appropriate. - Knowledgeable of administrave and clerical procedures and systems such as word processing, managing files and records, stenography and transcripon, designing forms, and other office procedures and terminology. - Knowledgeable of principles and processes for providing customer and personal services. This includes customer needs assessment, meeng quality standards for services, and evaluaon of customer sasfacon.

Education: West-MEC Phoenix, AZ Grad Date: 2019 Air Conditioning Technician Program This one year hands-on course introduces students to the basic elements of heang, venlaon, and air condioning systems. Students analyze electrical systems, perform maintenance repairs, troubleshoot and install air condioning and heang units. Students are introduced to construcon drawings, and copper, plasc and carbon steel piping pracces during 540 hours of classroom and lab instrucon.

Taylion Online School Phoenix, AZ Expected Grad Date: 2020

Employment / Volunteer Activities: Castles n Coasters Phoenix, AZ 9/15/18-Present Food and Beverage Responsibilies include: Assisng customers, Handling payments, and staon cleanliness