Olaoluwa Amao

Olaoluwa Amao is a dedicated Bank Operations Officer and a Result-driven Data Analyst with background in business operations management spanned across the financial service and management consulting industries. Gained years of experience in the delivery of digital projects and solutions, designing and re-engineering processes, customer service management, and developing and implementing strategies to achieve goals, improve service quality and maximize profit. He has successfully led and managed various aspects of daily operations. Leveraged my extensive data analytics skills to optimize processes, enhance decision-making and drive efficiency in different levels.

He is competence and skill in many ways such as;

• Financial planning and risk assessment
• Team collaboration and project management
• Data Analytics, Business Development
• Leadership and Problem-Solving
• Advanced financial skills
• Proficient in accounting and financial software
• Database expertise: MySQL, Tableau, Microsoft Power BI
• Collaboration tools: Slack, Team Viewer, Anydesk, Zoom
• Microsoft Office tools: Word, Excel, PowerPoint

He has worked with different organization with various key achievement.

Group Head, Operations

• Improved operations team effectiveness from 55% to 95%.
• Enhanced customer relations, achieving high sales.
• Implemented banking software system, reducing error rate.

Head, Branch Operation

• Significantly reduced branch budget and achieved expense reductions.
• Improved delivery service levels from 50% to 80%.

Transactions Analyst

• Achieved a significant reduction in error rate.
• Improved payment processing efficiency.

Certifications and Training:

• Member of The Chartered Institute of Banker of Nigeria (CIBN) Financial Planning and Wealth Management, Corporate Finance Fundamentals, Diploma in Emotional Intelligence, Diploma in Operations Management, Consumer Attitude and Communication, Project Management.