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A comprehensive online appointment booking system for hospitals might encompass a range of features and functionalities. Here's a breakdown of the common elements, often represented as different modules or sections:
Online Booking/Scheduling:
Book Appointment Online: A general term for the ability to book appointments through a website or app.
Schedule an Appointment: Similar to the above, emphasizing the process of selecting a time and date.
Patient Appointment Scheduling: Focusing on the patient's role in the booking process.
Doctor Appointment Booking: Highlighting the booking of appointments with specific doctors.
Online Registration and Appointment: Emphasizing both registering with the hospital and booking appointments simultaneously.
Appointment Management:
My Appointments: Allowing patients to view their booked appointments.
Reschedule/Cancel Appointment: Options to modify or cancel existing appointments.
Appointment Reminders/Notifications: Features to receive reminders for upcoming appointments.
Queue Management: Managing the flow of patients, potentially with digital token systems.
Patient Engagement and Information:
Patient Portal: A secure platform for patients to access health information, appointment details, and communicate with providers.
Patient Records Management: Securely storing and managing patient medical history.
Doctor/Specialty Search: Allowing patients to find doctors based on specialty, location, and other criteria.
Know Your Doctor: Providing details about doctors, such as qualifications and experience.
Additional features often found within such systems:
Telehealth/Video Consultations: Offering virtual appointments with doctors.
Lab Reports/Test Results: Access to test results online.
Online Payment/Billing: Managing payments for appointments and services.
e-Prescribing: Enabling doctors to send prescriptions electronically.