Patrick Cannon
Currently UK
IT / Operations Manager, Project & Programme Manager, Planner, IT & Business Consultant with over 20 years experience of working in & managing multi-million pound projects/contracts in both the Private and Government sectors. Operating on a National, Pan-European and Worldwide basis, from both a business and technical aspect (Business Process Mapping/Reengineering). Provision & management of IT services including, Networks (WAN, LAN, WLAN, VSAT), Data Centres & Servers (Physical & Virtual, MS Exchange, MOC, Sharepoint, Oracle, SAP, Active Directory, Web/Intranet, Unix) Telecommunications (Mobile, Land, Satellite) Accustomed to negotiating contracts for very high value (Internal & External/3rd Party) services (SLA's) & equipment procurements, as well as managing programmes/communication up to international board level. Setup & management of PMOs, governance design & implementation of reporting structures, WBS, Ghant, PERT, Resource & Financial Plans. Experience within many business sectors, including Government, Telecoms, Networking, Banking, Internet, Utilities, Retail, Airport Services and Call Centres. Implementation of Management Information Systems, UAT & System Testing, Retail / Office Automation, Helpdesks & Call Centre (all aspects), Customer Mergers & Migrations, Outsourcing, Company Relocation projects, System, Platform/Package evaluation & selection and Solution Development. Accustomed to working to PRINCE/PRINCE 2, ITIL/ITSM, COBIT & ISO 9000/27000/1/2(17799) standards. Internal & Technical Audits, Disaster Recovery & Business Continuity Management evaluation, planning & implementation, Risk analysis.