Paul Tucknott

Paul Tucknott [email protected] Profile: Almost twenty-five years experience in sales of Apple and Windows-based computer hardware, peripherals, networking solutions, digital photo equipment and home theatre components. Skilled at communicating and developing long-term relationships with both retail and corporate clients. I maintain a high-level of product knowledge through vendors online courses and self-study and I am willing to learn new skills and take on more responsibilities. Experience: Apple Sales Professional, Mostly Digital, London, ON — 2002-Present • Using a solutions-based sales approach, provide customers with accurate and timely quotes, process orders and ensure timely delivery all while delivering a high level of customer service. • Familiar with product ordering and returns through various vendors and distributors and dealing with manufacturer's representatives. • Responsible for maintenance of online retail store and internal business management software to ensure accurate product information and pricing. Consistently met and exceed monthly sales volume targets. • Provided one-on-one training and instruction for clients. Store Manager, Compucentre, London, ON — 1996-2002 • Responsible for the day-to day operations of a retail computer and electronics store in a high-traffic mall location. Assistant Store Manager, Adventure Electronics, — 1991-1996 • Top grossing salesperson in an electronic superstore with multi-million dollar sales volume. Highest grossing Apple salesperson in nationwide company. • Responsible for allocating and achieving sales targets for a sales staff of up to fifty people. Education: Brighton College of Technology, England — City & Guilds, Electronic Servicing 1982-1986 Skills: Knowledgeable in Windows and Apple operating systems and a wide range of software and hardware. Experienced in inventory control, purchasing and receiving, merchandizing, cash handling, POS software, security procedures.