Paul Gauci B.A. (Hons); M.Ed.(Trg & Dvpt) Sheffield; Chartered MCIPD (UK) is a Training and Development Professional with more than 25 years experience delivering training to various organisations. He is the recipient of the 'Training Leadership Award' at the World HRD Congress - Mumbai 2013. Key roles include heading Bank of Valletta’s Training Centre and serving as Chairman of the Training & Development Committee of the Mediterranean Bank Network (MBN) conducting training activities in all Mediterranean countries. Since 1994 he has been a Visiting Senior Lecturer at the University of Malta in ‘Organisational Behaviour’ and ‘Human Resource Management’ on the Executive MBA programmes. He is an accredited Tutor on the Henley - University of Reading (UK) MBA degree programme. He also lectured on the Maastricht School of Management MBA Programme in the Netherlands and outreach countries. Paul Gauci has been a speaker at conferences and training events in Europe, Africa, Middle East and Asia and has served as member of the European Savings Bank Group (ESBG) - Technical Assistance Providers Network (TAPN) and delivered training sessions on World Savings Bank Institute (WSBI) seminars. He has a passion for people development specialising in ‘customer care’; ‘leadership skills’; ‘teambuilding’ and ‘train the trainer’. His highly participative training approach is often described as "enthusing, motivating and engaging" leading to impact and results.