Paulo Macedo

SUMMARY:

I work in IT for 7 years, with experience in management and support solutions for networks and applications. My experience ranges from meet and support for large enterprises in different market segments and business, to provide consulting, project design, system architecture and configuration management solutions for every area of IT.

Graduation:

Superior Information Systems from the University Estácio de Sá

PROFESSIONAL EXPERIENCE:

2008-PRESENT - OpenService Solutions Delivery

Position: Expert Software.

Achievements: Design and implementation of HP Software solutions for management of the IT environment. Provide training, hands-on, assisted operation and writing technical documentation for various customers. Among the main customers are answered directly from HP Brazil, Thyssen Krupp Atlantic Steel Company (TKCSA), Seguradora Lider DPVAT, Banco BTG and Embratel.

2006-2007 - IT Partner

Position: Analyst Treinee

Achievements: Managing Windows networks and services, implementation services, network infrastructure, service support 1 and 2 levels also working at the company headquarters in Brasilia.

QUALIFICATIONS AND PROFESSIONAL ACTIVITIES:

LANGUAGES:

English

TECHNICAL CERTIFICATION:

- Certification HP Service Manager 7x

- ITIL Foundation V.3

COURSES AND TRAINING:

- HP DataProtector

- HP Operations Manager

- HP Network Node Manager

- HP Service Manager

- HP BSM

- HP Site Scope

ADDITIONAL TECHNOLOGIES:

- Installation and Maintenance of Hardware

- Windows XP, Vista and 7

- Office package

- Windows Server 2000, 2003 and 2008

- Linux RedHat, SuSE and Ubuntu

- Microsoft Active Directory

- VMware

- Documentation of IT Environment

- Routine BackUp

- DNS servers, DHCP, File, Print, FTP