Visionary and performance-driven leader with 20+ years of proven success in building and scaling high-impact vendor ecosystems, shared service delivery, and customer operations across global enterprise environments. Known for delivering multimillion-dollar productivity gains through strategic workforce planning, vendor governance, digital transformation, and partner relationship management. Adept at leading geographically distributed teams, aligning service excellence with cost optimization, and driving operational rigor in dynamic, high-growth settings.

BPO | Shared Services | Telecom | Market Research | Web3 | Southeast Asia