Phylis Nyaboke

Help Desk Support in Nairobi, Kenya

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🌟 Customer Service Representative Extraordinaire 🌟

🌐 LinkedIn: Phylis Nyaboke | LinkedIn
Providing exceptional service I am a dedicated Customer Service Representative who is passionate about customer experience, with a proven track record of providing excellent customer support in the classroom and building relationships with customers. With 8+ years of experience, I thrive in a fast-paced environment and excel at problem solving and work.

🔍 Essential Skills:

Good Communication: Clear and concise communication is key to my customer service. I ensure customer questions are answered quickly and helpfully via phone, email or live chat.
Problem Solving: I have an analytical mind and excel at finding solutions to challenging customer problems. I approach challenges with a positive attitude and am committed to achieving the best results for my clients.
Connection and understanding: I understand that each customer interaction is unique and strive to understand their concerns while providing personalized service to solve their problems.
Time Management: With good study skills, I can work ahead of time to meet customer needs. and maintain high service standards even during peak hours.

  • Work
    • Techno Brain
  • Education
    • University of Nairobi