Piyush Shyamlal

I am a seasoned product management professional driven by a passion for crafting innovative customer experience (CX) products that address customer challenges and propel business expansion. Proficient across the entire product development lifecycle, I excel in conceptualization, user experience-oriented research, product launch, and post-launch optimization. My core expertise lies in Agent Experience, Admin Experience, Developer Experience, and Customer Experience.

My track record reflects successful collaboration with cross-functional teams, ensuring timely and budget-compliant delivery of impactful products. I possess a keen ability to identify market trends and customer needs, translating them into comprehensive product roadmaps aligned with overarching company objectives.

Expertise extends to Agile Operations, Product Management, IT Service Delivery Operations, Project Management, and IT Service Management, garnered through diverse experiences with enterprise-level product companies. I am now actively seeking fresh opportunities to apply my product management acumen and contribute to success in a dynamic and fast-paced environment