Pradeep Kumar

Helpdesk Manager in Bengaluru, India

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An enterprising leader and a self-proclaimed technophile, with over 13 years of experience working with high-profile global organizations like IBM, J.P Morgan & AT&T. I specialize in Customer Service, Service Desk, Technical Support and Client Servicing. Resourceful and proactive, I combine effective communication skills with detailed product knowledge to identify opportunities and deliver a satisfactory outcome for both, customer and company whilst working alone and as part of a larger team. A massive fan of video games & all sorts of action movies with an overwhelming passion for technology, however, I still have lots of things to learn, but challenges are always motivating, aren’t they?

I’m constantly learning new tricks, thanks to my team! I trust the future brings new opportunities and most importantly, I can’t wait to see what I learn :)