Louise Keenan

Hi, I’m a UK based, native English Speaking virtualPA and Administrator with the capacity to travel across the North West areas if required

Are you a business owner or entrepreneur who needs support for those ‘boring’ yet essential tasks? Are you watching a mountain of paperwork getting higher and higher? Do you long to feel organised and in control of your systems, invoicing or bookkeeping? If you are looking for someone to focus on the detail so you can focus on the bigger picture, then look no further. Administration isn’t just what I ‘do’; it’s what I love.

I offer 20+ years experience within highly professional and regulated industries including legal, food, eCommerce, distribution, FMCG, manufacturing and operations. At a personal level, I am friendly, easy going yet hard working, and can get along easily in new and challenging environments.

My decades of experience in the legal industry have taught me the massive significance of tending to every detail and the importance of getting things right the first time. These aren’t just things I say to win work; they are values and traits I live by. By choosing to work with me, you will benefit from a tenacious eye for detail and someone who will love and respect your business as if it were their own. What’s more, the legal industry has taught me about confidentiality, GDPR and the importance of treating every customer with respect, as an individual with diverse needs. By choosing me, you will benefit from all of this and more.

Hire me for expert support with:

Maintaining and updating Commerce platforms including Amazon, Shopify, ESTY, Not on the High Street, Friends of Joules and more

Invoicing and bookkeeping + bank reconciliation

Managing and fulfilment of online orders and global distribution

Microsoft Office including Word, Excel, PowerPoint and Outlook

Food safety standards and certification including SALSA

Proofreading documentation

Transcribing documents using Express Scribe Pro transcription software

Production of training manuals and guidance

Email inbox management and organisation

CRM management

Organisation and system creation

Minute taking

Diary management

Copy typing

Customer service

Creation of legal letters

Task management

Streamlining of existing systems

Creation of databases, spreadsheets and customer/supplier lists

Data entry

And much more…

I work on an ‘as-required’ basis, meaning there is no minimum or contractual commitment. We can work at your pace and within your budget.