rachel van pelt
Student, Software Engineer, and Artist in Texas
Skills
2009-2016 Hastings Distribution Center - Amarillo, Texas
* Led a team of 10-15 associates and analyzed weekly goals to improve our production
* Collaborated and effectively communicated with a variety of people
* Redesigned the progress board to be more efficient by organizing the relevant data
* Rewrote the training documentation and oversaw improvement of the training area
* Received employee of the month honor
* Assessed and completed projects in a timely manner to meet deadlines for the Expedite Team and Black Friday season
2007-2008 AIG Call Center- Amarillo, Texas
* Communicated with a diverse client base, recognized for analytical skills, attention to details and promoted to the agent line
* achieved high scores on the competence tests
2005-2007 Haunted House Designer and Art Director - Austin, Texas
* Showed consistent commitment to the project
* Used creativity to maximize the haunted house experience
* Designed, completed and exceeded the owner’s overall vision
* Promoted to Art Director for 2007 build