Karelis Ramos

I am an Industrial Engineer with experience in customer success and operations. Eager learner, with various interests and with the ability to collaborate with people across different teams. International and remote work experience. Empathetic, fully committed on delivering a quality service by understanding customers’ needs and resolving all issues and questions that come up. Comfortable communicating with customers through phone, video and e-mail. High analytical skills and critical thinking. Focused on creating and optimizing processes for greater business results.