Randy NG

Randy NG is an operations specialist who designs organized sports programs and manages compliant seafood import operations. Based in Flushing, NY, he brings together hands-on event coordination experience with a strong international trade and regulatory compliance foundation. His approach centers on building structured systems and automation processes that create smooth participant experiences and reliable operational performance.

He began his professional path by managing alum programming at his alma mater. In that position, he was responsible for organizing major university events such as homecomings, award galas, themed dinners, and fireworks celebrations. This early role allowed him to gain valuable experience in high-volume logistics, scheduling, stakeholder coordination, and contingency planning. The expertise developed his ability to manage complex operations efficiently while maintaining attention to detail and communication standards.

After his time in higher education, he moved into international sales in the health and wellness industry. His focus was expanding market presence across Asia, where he created regional strategies and adapted product messaging to align with both consumer needs and local regulations. Through this experience, he developed a deeper understanding of managing compliance across diverse markets while maintaining consistency in brand communication.

In recent years, he has become an essential contributor to developing and organizing event-related programs across multiple facilities. He works with instructors and teaching professionals to translate technical lessons into clear, structured learning formats. These include detailed patterns and communication sequences that promote skill development and active engagement. His event management process includes precise scheduling, check-in protocols, and contingency measures to ensure that every program runs on time and according to expectations.

He manages event operations focusing on fairness, clarity, and structure. By establishing leveling systems and incorporating results into performance reviews, he helps maintain a transparent and standardized environment. He also uses software tools for bookings, membership management, and scheduling to improve coordination among staff and participants, allowing for a scalable and efficient workflow.

Automation is central to his management philosophy. He uses systems such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate confirmations, reminders, feedback surveys, and follow-up materials. For example, a registration made through Shopify can trigger a series of communications and post-event deliverables, creating a seamless experience from signup to completion.

Beyond event programming, he oversees seafood import operations, focusing on precision and compliance. His responsibilities include vendor selection, purchase order management, shipment tracking, customs clearance, and final delivery. He specializes in value-added shrimp formats such as EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial pack styles. He consistently ensures that all sizes, net weights, and packaging specifications are met.

He strongly emphasizes traceability and documentation, maintaining lot-level data to verify the origin and processing details of each shipment. This ensures compliance with food safety and import regulations while supporting customers' transparency. He also manages temperature-controlled logistics with warehouse partners to safeguard product quality. His documentation process aligns with Seafood HACCP and FDA import standards, providing complete and review-ready records for customs and regulatory authorities.

In addition, he coordinates with licensed customs brokers to maintain smooth entry procedures and compliance with all import requirements. Detailed documentation supports every process stage, including HTS code mapping and traceability information.

He manages marketing operations with a process-based approach, treating content creation and distribution as structured workflows. Platforms like Instagram are maintained through organized calendars, consistent branding, and real-time updates from live events and shipments. Deliverables include stories, reels, captions, and engagement-driven content to build awareness and credibility.

He promotes an inclusive, structured, and performance-driven culture within all programs. He focuses on creating environments that encourage learning, collaboration, and improvement for participants of all levels. Feedback and post-event reviews refine future programs and enhance participant experiences.

Through each area of responsibility, Randy NG continues to apply structured planning, reliable system design, and clear communication to ensure efficiency, compliance, and growth across his professional work.