Rao Abrar
IT Support and ERP Specialist - Odoo / SAP / SalesBuzz in Riyadh
I am an IT Support and Application Specialist with 6+ years of experience in ERP systems (Odoo, SAP), SFA solutions (SalesBuzz, Salesforce One), and enterprise mobility management (SOTI, Samsung Knox, Android Enterprise). Experienced in supporting field sales automation, customer route management, order processing, and real-time data synchronization. Strong background in Level 1 & Level 2 IT support, Microsoft 365 administration, IT infrastructure, and end-user training. Proven ability to support large-scale sales operations, troubleshoot complex application issues, and ensure smooth business continuity in fast-paced environments.
TECHNICAL SKILLS
-ERP & Business Applications: Odoo, SAP, SalesBuzz, Salesforce One
-MDM & Mobility: Samsung Knox, SOTI MobiControl, Android Enterprise
-Reporting & BI: Microsoft Power BI, Odoo
-Programming & Web: C#, ASP.NET, Python, HTML
-Databases: SQL Server, MySQL, PostgreSQL, Oracle
-Collaboration & Cloud: Microsoft 365, Teams, SharePoint, OneDrive
-Servers & Infrastructure: Active Directory, VM, DNS, DHCP, Group Policies, Firewall
-Security: Endpoint Protection (Kaspersky)
-Assets Management: Barcode scanners, Label printers (Zebra, Honeywell)
PROFESSIONAL EXPERIENCE
IT Specialist (Jun 2024 – Present)
Med Surg Solutions (MSS) | Riyadh, Saudi Arabia
IT GTM Specialist (May 2023 – Dec 2023)
Pepsi (AQS) | Abha, Saudi Arabia
CEO & Founder (Jan 2022 – April 2023)
Avid Enterprise | Karachi, Pakistan
Application Support Engineer (Oct 2019 – Dec 2021)
AbuDawood Pakistan | Karachi, Pakistan
IT Officer (Dec 2018 – Oct 2019)
AbuDawood Pakistan | Karachi, Pakistan