Highly skilled and innovative HR practitioner with 8 years of comprehensive experience in Call Center Operations and Human Resource Management, with expertise in Labor & Employee Relations, Learning & Development, Benefits Administration, and Talent Acquisition. Proven experience in project management in a global business environment. In-depth knowledge in Philippine Labor Laws and government regulations. Expert in events and program management including health and wellness campaigns, employee recognition programs, and employee engagement activities. Demonstrated experience in initiating cost containing strategies resulting to significant savings.

A dedicated professional with a unique combination of customer service and human resource competencies committed to continuous development of world class solutions to real world challenges.

Specialties

Labor and Employee Relations, Learning and Development, Benefits Administration, Process Improvement, Events Management, Project Management