Ray International
Bathroom and Kitchen Fittings in Bangladesh
Ray International is a Bangladeshi distribution company specializing in sanitaryware and bathroom fittings. Established on December 17, 2013, the company serves as the official distributor for Royal Metal Industries, supplying locally manufactured brass fittings and kitchen solutions across Bangladesh. The company is headquartered in Sanarpar, Narayanganj.
History and Operations
Ray International was founded on December 17, 2013, with the aim of supplying building materials and sanitary products. The company operates as the authorized distributor for Royal Metal Industries, a manufacturer known for producing "Made in Bangladesh" bathroom fittings.
The company maintains a nationwide distribution network involving numerous dealer points throughout the country. It manages logistics and after-sales support from its headquarters in Narayanganj, ensuring product availability across various districts.
Products
Ray International distributes the full product portfolio of Royal Metal Industries. The products are characterized as 100% brass fittings manufactured in Bangladesh. The product range includes:
- Mixer Series: Various configurations for sinks, basins, and bathtubs, including Sink Mixers and Bath & Shower Mixers.
- Faucet Collections: Distinct product lines such as the "Elegant Lever Series," "Regular Lever Series," and the "We Can" Series.
- Bathroom Fixtures: A wide array of pillars, bib cocks, moving showers, concealed stop cocks, and high-neck pillars.
- Accessories: Bathroom accessories including towel rails, soap cases, glass shelves, and floor gratings.
Services and Warranty
The company implements a structured after-sales service policy centered on a 10-year brand warranty.
Dhaka and Chittagong: For customers within these metropolitan areas, Ray International provides a service turnaround time of 24 hours.
Nationwide Support: For districts outside of Dhaka and Chittagong, the company utilizes a courier-based servicing model or dealer network support, ensuring resolutions within 24 to 72 hours.
Brand Philosophy
As the distributor for Royal Metal Industries, Ray International aligns its operations with the manufacturer's core values and mission.
Mission: To reduce import dependency by promoting world-class bathroom fittings manufactured in Bangladesh.
Vision: To eliminate the need for imported bathroom fittings in Bangladesh by the year 2030.
Core Values: The business operates on principles of "Customer First," "Honesty," "Patriotism," and "Professional Commitment".
Locations
Headquarters: 169, Sahebpara, Sanarpar, Narayanganj, Bangladesh.
External Links