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Bearing that in mind, it is not safe to presume most of us know where to monitor those favorable customer testimonials. And I believe that you can make them appear in Google Maps, also?

For especially poor testimonials, repetitions can follow up with all these clients and protect against possible churn. They could emphasize particular pain points and craft personalized answers geared to certain issues. This makes your client support team look more spent in your clients' targets, which leads to fewer negative testimonials and enhanced customer retention.

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