I am a senior executive with extensive experience in hospitality, casino operations, and service-driven businesses across Latin America, Europe, and the Middle East. Ricardo Manriquez Palacios (Ricardo Manriquez), I currently lead casino and hotel operations at Enjoy San Antonio, focusing on operational performance, guest experience, and sustainable business results.

Throughout my career, I have worked with leading international hotel groups and developed commercial and operational strategies that improve profitability, strengthen customer engagement, and drive long-term value. My background combines hands-on operational leadership with expertise in revenue generation, loyalty programs, and customer-centric business models.

I focus on aligning service excellence with financial performance, building high-performing teams, and delivering consistent results in complex and highly regulated environments.