Ricardo S. Gulko
Munich, Germany
I am a customer success and customer experience, professional services, enterprise sales technology industry veteran, with over 22 years of experience in real innovation, experience design, delivery, and customer relationships. A global executive results-driven, customer and human focused, multilingual (5 languages),with extensive experience in building up and driving global operations, services, program and projects, delivery and global enterprise sales in EMEA, North America, Latin America and APAC.
Focused in humans, loyalty, retention, customer experience, customer satisfaction, revenue generation and growth.
Sectors: High Technology including CRM, Telecommunications, Business Intelligence and Analytic's, SaaS and Cloud Solutions, On premise, Digital mobile services, apps utilization, Utilities and Tax Solutions, Mobility Technology, Supply Chain and Global Logistics, BSS, OSS, Emerging Payments, Customer Care and Billing, Pre/Post paid Billing, Converge Solutions,Wireless VAS, and ERP among others technologies.