Richard Natoli

I started my career working for a company renowned for world-class customer service. Since that time I have experienced the best and the worst of service and sales organizations. I am now accountable for the performance of an Account Management group in a B2B IT services company in Bala Cynwyd PA. I have found Social Media to be the single best resource for connecting with professionals that share my passion for creating and sustaining top-notch customer/client relationship organizations. On Twitter I can usually be found roaming the #usguys #custserv #profserv #B2BChat #CEM and #leadbiz hashtags.