Rick Schoonmaker
z Systems Worldwide Client Care Manager in Poughkeepsie, New York
Work:
I'm originally from Wallkill, NY and I attended Wallkill Senior High School. I went to Siena College in Loudonville, NY and majored in Computer Science with a Business track minor.
After graduating, I came to work for IBM in Poughkeepsie, NY as a Software Engineer in IBM's Transaction Processing Facility (TPF) group. For the next 10 years, I worked in some really exciting areas of TPF such as Communications, TPF Mail Server and SOA.
After 10 years as a Software Engineer with TPF, I took a role in management. I became the functional manager for TPFDF, Languages, Build and Tools, WebSphere Transaction Cluster Facility and IBM Passenger Rail Reservation Service. I also had responsibility for planning the TPF Users Group conference from an IBM perspective and became a member of the TPFUG Board of Directors.
Four years later, I took over as the Program Director of the TPF Development Lab.
In January 2014, I became the z Systems Worldwide Client Care Manager, responsible for ensuring that some of the largest z Systems clients in the world are satisfied with our products, services, and support. My group deals with high profile critical situations for our enterprise clients.
Home:
I got married to Maura Schoonmaker on June 1, 2002 and we have a daughter who was born on July 2, 2007.