Rifat Nabi

• Communicating information clearly and accurately

• Building rapport with customers through effective and precise communication

• Assisting customers with inquiries and provided all pertinent information

• Training both new and existing personnel in company customer service protocol

• Developing credibility and confidence with customers

• Dealing tactfully and effectively with difficult customers

• Good Key board skills and impressive telephone etiquette.

• Able to react effectively & calmly in emergencies and maintain customer confidently.