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Hello, In my experience, the Biman Bangladesh Sales Office in London is useful for making reservations and answering questions about travel. Although response times can occasionally be delayed, the staff offers information on luggage policies, refunds, and travel modifications. It was helpful to me in fixing ticket problems, particularly with flights from London to Dhaka. To prevent lengthy wait times, it is advisable to visit during off-peak hours. Although the service was satisfactory, customer service and efficiency might be enhanced.